Ahmad Al Sheikh

IT Officer

About Me

Dedicated IT Officer , Technical Support Specialist and Web Developer with a passion for leveraging technology to enhance efficiency and streamline operations.

With a proven track record of over 10 years in C#/.NET development, IT management and providing exceptional support for a diverse range of software solutions, including ERP,warehouse management , accounting, and point of sale systems, I am committed to delivering innovative solutions that positively impact users' experiences.

Throughout my career, I have thrived in high-pressure, fast-paced environments, where I've honed my skills in problem-solving, project management, and effective communication. My ability to navigate complex technical challenges and adapt to evolving technology landscapes has been instrumental in driving success for both internal operations and client-facing projects.

Bio

Birthday
Jun 16th 1991
Email
Skype
a.msheikh
Phone
+962 7 8964 7887
Address
Amman - Jordan

Professional Skills

HTML
Master
CSS
Advance
JavaScript
Advance
Domain Names & Hosting
Master
Windows Server
EXPERT
Asp.net Webforms
Expert
C#
Expert
Web APIs
Expert
Windows Services
Expert
SQL Server
Expert

Work Experience

Senior Technical Support Specialist & MSSQL Administrator at Trust Soft
June, 2023 - Present
  • Provided expert technical support for a range of enterprise software solutions, including ERP, warehouse management, accounting, and point of sale systems, with a primary focus on MSSQL.
  • Resolved complex issues and performed troubleshooting to ensure the smooth functioning of software systems, minimizing downtime for clients.
  • Collaborated closely with clients to understand their unique business requirements and customize software solutions to meet their needs effectively.
  • Conducted training sessions for end-users to facilitate adoption of new software features and maximize utilization.
  • Stayed abreast of industry trends and best practices in MSSQL administration and software support to provide proactive and informed assistance to clients.
Technical Manager&ASP.net developer at Moments Telecomedia
Sep, 2013 - June, 2023
Technical Manager :
  • Responsible for both internal and external (remote) IT needs such as user management, troubleshooting, and advice and assistance. Desktop and web application maintenance, local network administration, information technology security, and telecommunications.
  • Offer alternative solutions where appropriate in order to retain customers' and clients' business.
  • Identify and escalate high-priority issues in accordance with Client requirements.
  • Refer problems to the appropriate resource.
Full-Stack .NET Developer (Web Forms, APIs, Windows Services):
  • Creating a Delivery with Cash Collecting System from A to Z with many different types of users (admins, accountants, sales, operations, drivers, suppliers, etc.) and managing the entire process (Delivery Statuses, Cash Collections & Payments).
  • Creating a web and auto-mailing system for my company to handle and monitor internal processes.
  • Creating web apps for TV channels that generated reports and RSS feeds for the TV.
  • Collaborated with the team to develop new applications and APIs in ASP.net, C#, and SQL Server.
IVR Developer& Technical Support at Moments Telecomedia
Mar, 2013 - Sep, 2013
  • Developing IVR dial plans using asterisk within Linux-environment, reporting, billing systems, very familiar with digium cards, DAHDI interface, servers, networking, Asp.net SMS2TV systems maintenance, TV broadcasting, title box & air box.
  • Follow up and make scheduled call backs to customers where necessary.
  • Stay current with system information, changes and updates.

Education

Bachelor of Computer Information System from The University Of Jordan
2009 - 2013
High School at Universal Schools
2009

Portfolio

Frontend/ backend / HTML / CSS / JavaScript

E-Commerce Website

Built highly performant website front and back-end based on CS-Cart Soloution

ASP.NET C# / HTML /CSS/ JavaScript

Auto Billing System

Web solution for Student registration with auto billing system and email notifications about bill statuses for clients.

ASP.NET C# / HTML /CSS/ JavaScript / Windows and web Services

Delivery Solution

From A to Z, delivery with Cash Collecting System with many different types of users (admins, accountants, sales, operations, drivers, suppliers, etc.) and management of the entire process (Delivery Statuses, Cash Collections & Payments).

ASP.NET C# / HTML /CSS/ JavaScript

Consulting Services Website

Dynamic website for a Consulting services company.

ASP.NET C# / HTML /CSS/ JavaScript / Windows and web Services

Affiliate Marketing Solution with OMS

From A to Z, Online system for Orders with Affiliate Marketing Service with with many different types of users (admins, accountants, sales, operations, couriers , etc.) and management of the entire process (Inventory,Sales, Commissions , Delivery Statuses, Cash Collections & Payments).

References

Hussam Dahbour

CEO / Moments Telecomedia

Ahmad displays exemplary professionalism and is able to take on challenges. He learns quickly and is an asset to any team.

Omar Al Jaber

Graphic Designer

Ahmad is a great co-worker and problem solver. He is quick to extend his helping hand and makes a good team player.

Contact

+962789647887